IJMC Credit and Computers

                     IJMC - Credit and Computers

An office with a view is a wonderful thing. Although whoever invented 
cubicles should probably be shot. I can understand working throughout 
your life, waiting and hoping that one day, your office would have at 
least a window. If you were really good, you'd get that corner office 
with windows on two walls! Nowadays, you sit in your cubicle wondering if 
by the time you deserve an office, the company will remove all the 
offices and place cubicles from wall to wall. At least then though, you 
might get a cubicle with a view. Me? I'll keep my office with a view for 
as long as I can. Trees are good.                                   -dave


In March 1992 a man living in Newtown near Boston Massachusetts received a
bill for his as yet unused credit card stating that he owed $0.00. He
ignored it and threw it away. 

In April he received another and threw that one away too. The following
month the credit card company sent him a very nasty note stating they were
going to cancel his card if he didn't send them $0.00 by return of post.
He called them, talked to them, they said it was a computer error and told
him they'd take care of it. 

The following month he decided that it was about time that he tried out
the troublesome credit card figuring that if there were purchases on his
account it would put an end to his ridiculous predicament. However, in the
first store that he produced his credit card in payment for his purchases,
he found that his card had been canceled. He called the credit card
company who apologized for the computer error once again and said that
they would take care of it. 

The next day he got a bill for $0.00 stating that payment was now overdue. 
Assuming that having spoken to the credit card company only the previous
day the latest bill was yet another mistake he ignored it, trusting that
the company would be as good as their word and sort the problem out. 

The next month he got a bill for $0.00 stating that he had 10 days to pay
his account or the company would have to take steps to recover the debt. 

Finally giving in, he thought he would play the company at their own game
and mailed them a check for $0.00. The computer duly processed his account
and returned a statement to the effect that he now owed the credit card
company nothing at all. 

A week later, the man's bank called him asking him what he was doing
writing a check for $0.00. After a lengthy explanation, the bank replied
that the $0.00 check had caused their check processing software to = fail. 
The bank could not now process ANY checks from ANY of their customers that
day because the check for $0.00 was causing the computer to crash. 

The following month the man received a letter from the credit card company
claiming that his check had bounced and that he now owed them $0.00 and
unless he sent a check by return of post they would be taking steps to
recover the debt. 

The man, who had been considering buying his wife a computer for her
birthday, bought her a typewriter instead. 



IJMC June 1999 Archives