IJMC Your Ticket, Please

                      IJMC - Your Ticket, Please

Another day, another step closer to having the IJMC web site back online.
My personal Internet connection is back up so I'm not text-only anymore 
and the T-1 seems to be working well. Sooo...get my server over to the 
T-1, bonk the old ISP in the head to get the ownership of the domain back 
where it belongs, get the Internic to reassign the location as should be, 
and...the site should return to the living. God Love the Internet.  -dave

An award should go to the United Airlines gate agent in Denver for 
being smart and funny, and making her point, when confronted with a 
passenger who probably deserved to fly as cargo.

During the final days at Denver's old Stapleton airport, a crowded 
United flight was canceled.  A single agent was rebooking a long line 
of inconvenienced travelers.

Suddenly an angry passenger pushed his way to the desk. He slapped
his ticket down on the counter and said, "I HAVE to be on this flight and 
it has to be FIRST CLASS."

The agent replied, "I'm sorry sir. I'll be happy to try to help you,
but I've got to help these folks first, and I'm sure we'll be able to 
work something out."

The passenger was unimpressed. He asked loudly, so that the 
passengers behind him could hear, "Do you have any idea who I am?" 

Without hesitating, the gate agent smiled and grabbed her public
address microphone.  "May I have your attention please?" she began, her 
voice bellowing throughout the terminal. "We have a passenger here at the 
gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his 
identity, please come to gate 17."

With the folks behind him in line laughing hysterically, the man glared 
at the United agent, gritted his teeth and swore "(Expletive) you."

Without flinching, she smiled and said, "I'm sorry, sir, but you'll 
have to stand in line for that, too."

The man retreated as the people in the terminal applauded loudly. 
Although the flight was canceled and people were late, they were no 
longer angry at United.

Jeff Carter, Lieutenant
UNC Hospitals Police
Chapel Hill, NC (919) 966-3686
Email:  jcarter.pbs1@mail.unch.unc.edu

IJMC November 1997 Archives